TY  - GEN
N2  - This text explains how organizational culture and climate affect the quality and outcomes of human services and describes the Availability, Responsiveness, and Continuity (ARC) model of organizational effectiveness that the authors developed for improving social service, behavioural health, health care, and other human service organizations. The authors summarize decades of practice and research experience, including organizational improvement efforts, randomized controlled trials, and nationwide studies with hundreds of human services organizations.
AB  - This text explains how organizational culture and climate affect the quality and outcomes of human services and describes the Availability, Responsiveness, and Continuity (ARC) model of organizational effectiveness that the authors developed for improving social service, behavioural health, health care, and other human service organizations. The authors summarize decades of practice and research experience, including organizational improvement efforts, randomized controlled trials, and nationwide studies with hundreds of human services organizations.
T1  - Building cultures and climates for effective human services :understanding and improving organizational social contexts with the ARC model /
AU  - Hemmelgarn, Anthony L.,
AU  - Glisson, Charles,
CN  - Oxford Scholarship Online
CN  - HV41
ID  - 837639
KW  - Human services
KW  - Social work administration.
KW  - Corporate culture.
KW  - Organizational change.
SN  - 9780190455316
TI  - Building cultures and climates for effective human services :understanding and improving organizational social contexts with the ARC model /
LK  - https://univsouthin.idm.oclc.org/login?url=http://dx.doi.org/10.1093/oso/9780190455286.001.0001
UR  - https://univsouthin.idm.oclc.org/login?url=http://dx.doi.org/10.1093/oso/9780190455286.001.0001
ER  -