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Intro; Contents; Notes on Contributors; List of Tables; 1: Introduction; 1 The Structure of the Book; References; 2: Bowing Incorrectly: Aesthetic Labor and Expert Knowledge in Japanese Business Etiquette Training; 1 Aesthetic Labor and the Regimentation of Workplace Communication; 2 Overview of the Business Manners Classes; 3 Standardization and the Aesthetics of Form; 4 Language and Honorific Use; 5 The Indexing of Deference and Demeanor; 6 Conclusion; References; 3: Socialization to Acting, Feeling, and Thinking as Shakaijin: New Employee Orientations in a Japanese Company

1 Introduction: Language Socialization in the Workplace2 Data; 3 Full-Time Employment as a New Life Stage; 4 Socialization to Acting, Feeling, and Thinking as Shakaijin; 4.1 "You Are No Longer a Student": Contrast Between Shakaijin and Student; 4.2 Self-Reflection; 4.3 Consciousness Raising; 4.4 Learning the Indexical Associations of the Business World; 4.5 Lessons on Honorifics; 5 Conclusion; References; 4: Representing the Japanese Workplace: Linguistic Strategies for Getting the Work Done; 1 Introduction; 2 The Data; 3 The Gender Matrix; 3.1 Naming and Address

3.2 Sentence FinalsSentence Final Particles; Addressee Honorifics; 4 Dramatic Directives; 5 Conclusion; References; 5: "Sarariiman" and the Performance of Masculinities at Work: An Analysis of Interactions at Business Meetings at a Multinational Corporation in Japan; 1 Introduction; 2 Theoretical Framework; 2.1 Sarariiman's Linguistic Practices, Masculinity, and First Person Pronouns; 2.2 Japanese Speech Styles: Desu/Masu and Plain Forms; 3 Data; 4 Analysis; 4.1 Use of First Person Pronouns; The Use of Boku in On-the-Record Talk; The Use of Ore in Off-the-Record Talk

4.2 Putting Female Co-workers Down5 Conclusion; Appendix: Transcription Conventions; References; 6: Constructing Identity in the Japanese Workplace Through Dialectal and Honorific Shifts; 1 Introduction; 2 Kansai Dialect, Desu/Masu Forms and Plain Forms; 2.1 The Social Meanings of Dialect and Standard Language Use; 2.2 Kansai Dialect; 2.3 Desu/Masu Forms and Plain Forms; Desu/Masu Forms; Plain Forms; 3 Data and Methodology; 4 Language Use Within the Morning Meetings; 4.1 Opening and Closing Sections of the Meetings; Opening; Closing

4.2 Style of Discourse in Main Body of the MeetingIndexing Other-Directed and Self-Directed Speech; Referring to Uchi; Expressing Emotion; Indexing Interaction Between Individuals; 5 Conclusion; References; 7: Humor and Laughter in Japanese Business Meetings; 1 Introduction; 2 Previous Studies; 2.1 Workplace Humor; 2.2 Laughter; 3 Conceptual Framework; 4 Data; 5 Analysis; 5.1 Humor; 5.2 Laughter; 6 Conclusion; Appendix: Transcription Conventions; References; 8: Directives in Japanese Workplace Discourse; 1 Introduction; 1.1 Politeness, Power, and Community

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