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Table of Contents
Intro; Authorś Note; Preface; Acknowledgements; Contents; List of Figures; List of Tables; List of Abbreviations; Chapter 1: Introduction; 1.1 Problem Statement; 1.2 Research Questions and Objectives and Theoretical Propositions; 1.2.1 Main Objectives for the Research and Research Questions; 1.2.2 Theoretical Propositions for the Research; 1.3 Methodological Approach of the Research; 1.4 Main Contributions of the Research; 1.5 Structure of the Dissertation; Chapter 2: Literature Review and Theoretical Propositions; 2.1 Innovation: An Overview; 2.1.1 Forms, Types, and Magnitude of Innovation
2.1.1.1 Process Innovation2.1.1.2 Product Innovation; 2.1.1.3 Administrative Innovation; 2.1.1.4 Technical Innovation; 2.1.1.5 Incremental Innovation; 2.1.1.6 Radical Innovation; 2.1.2 Stages of Innovation; 2.1.2.1 Initiation of Innovations; 2.1.2.2 Implementation of Innovations; 2.1.2.3 Diffusion of Innovations; 2.1.3 Level of Analysis; 2.1.3.1 Industry Level (Environmental); 2.1.3.2 Organizational Level; 2.1.3.3 Subunit Level; 2.1.4 Determinants of Innovation; 2.2 Organizational Ambidexterity: An Overview; 2.2.1 Organizational Ambidexterity: Introduction to the Concept
2.2.2 Topics Relating to Organizational Ambidexterity2.2.2.1 Organizational Learning; 2.2.2.2 Technological Innovation; 2.2.2.3 Organizational Adaption; 2.2.2.4 Strategy; 2.2.2.5 Organizational Design; 2.2.3 Types of Organizational Ambidexterity; 2.2.3.1 Structural Ambidexterity; 2.2.3.2 Contextual Ambidexterity; 2.2.3.3 Leadership Ambidexterity; 2.2.4 Moderators and Outcomes of Ambidexterity; 2.2.4.1 Environmental Factors as Moderators; 2.2.4.2 Other Moderators; 2.2.4.3 Performance Outcomes; 2.3 Theoretical Propositions
2.3.1 Theoretical Propositions Related to Boundary Activities and the Interplay Between Exploration and Exploitation Activities2.3.2 Theoretical Propositions Related to the Different Key Players; Chapter 3: Methods; 3.1 The Research Strategy; 3.2 Case Study Design; 3.2.1 Design Approach; 3.2.2 Units of Analysis; 3.2.3 Quality of the Research Design; 3.2.3.1 Construct Validity; 3.2.3.2 Internal Validity; 3.2.3.3 External Validity; 3.2.3.4 Reliability; 3.3 Conducting the Case Study; 3.3.1 Skills of the Researcher; 3.3.2 Preparation of the Case Study; 3.3.3 The Case Study Protocol
3.3.3.1 Overview of the Case Study3.3.3.2 Purpose of the Case Study Protocol; 3.3.3.3 Cases to Be Studied; 3.3.3.4 Case Study Nominations; 3.3.3.5 Company Background Information About Skyguide; 3.3.3.6 Company Background Information About Swiss; 3.3.3.7 Nominations of Interview Partners; 3.3.4 Data Collection Tactics; 3.3.5 Collecting the Evidence; 3.3.5.1 Three Principles of Data Collection; 3.3.5.2 How Key Informants Were Contacted; 3.3.5.3 Unanticipated Events; 3.3.5.4 Tools Used in the Case Study; 3.3.6 Methods Applied for Data Gathering; 3.3.6.1 Interviews
2.1.1.1 Process Innovation2.1.1.2 Product Innovation; 2.1.1.3 Administrative Innovation; 2.1.1.4 Technical Innovation; 2.1.1.5 Incremental Innovation; 2.1.1.6 Radical Innovation; 2.1.2 Stages of Innovation; 2.1.2.1 Initiation of Innovations; 2.1.2.2 Implementation of Innovations; 2.1.2.3 Diffusion of Innovations; 2.1.3 Level of Analysis; 2.1.3.1 Industry Level (Environmental); 2.1.3.2 Organizational Level; 2.1.3.3 Subunit Level; 2.1.4 Determinants of Innovation; 2.2 Organizational Ambidexterity: An Overview; 2.2.1 Organizational Ambidexterity: Introduction to the Concept
2.2.2 Topics Relating to Organizational Ambidexterity2.2.2.1 Organizational Learning; 2.2.2.2 Technological Innovation; 2.2.2.3 Organizational Adaption; 2.2.2.4 Strategy; 2.2.2.5 Organizational Design; 2.2.3 Types of Organizational Ambidexterity; 2.2.3.1 Structural Ambidexterity; 2.2.3.2 Contextual Ambidexterity; 2.2.3.3 Leadership Ambidexterity; 2.2.4 Moderators and Outcomes of Ambidexterity; 2.2.4.1 Environmental Factors as Moderators; 2.2.4.2 Other Moderators; 2.2.4.3 Performance Outcomes; 2.3 Theoretical Propositions
2.3.1 Theoretical Propositions Related to Boundary Activities and the Interplay Between Exploration and Exploitation Activities2.3.2 Theoretical Propositions Related to the Different Key Players; Chapter 3: Methods; 3.1 The Research Strategy; 3.2 Case Study Design; 3.2.1 Design Approach; 3.2.2 Units of Analysis; 3.2.3 Quality of the Research Design; 3.2.3.1 Construct Validity; 3.2.3.2 Internal Validity; 3.2.3.3 External Validity; 3.2.3.4 Reliability; 3.3 Conducting the Case Study; 3.3.1 Skills of the Researcher; 3.3.2 Preparation of the Case Study; 3.3.3 The Case Study Protocol
3.3.3.1 Overview of the Case Study3.3.3.2 Purpose of the Case Study Protocol; 3.3.3.3 Cases to Be Studied; 3.3.3.4 Case Study Nominations; 3.3.3.5 Company Background Information About Skyguide; 3.3.3.6 Company Background Information About Swiss; 3.3.3.7 Nominations of Interview Partners; 3.3.4 Data Collection Tactics; 3.3.5 Collecting the Evidence; 3.3.5.1 Three Principles of Data Collection; 3.3.5.2 How Key Informants Were Contacted; 3.3.5.3 Unanticipated Events; 3.3.5.4 Tools Used in the Case Study; 3.3.6 Methods Applied for Data Gathering; 3.3.6.1 Interviews