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000840421 020__ $$z9781606490747 (pbk.)
000840421 020__ $$a9781606490754 (electronic bk.)
000840421 0247_ $$a10.4128/9781606490754$$2doi
000840421 02853 $$a2$$bBEP
000840421 035__ $$a(MiAaPQ)EBC876641
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000840421 035__ $$a(CaONFJC)MIL420486
000840421 035__ $$a(OCoLC)772396573
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000840421 050_4 $$aHF5549.5.R3$$bG673 2012
000840421 08204 $$a658.3125$$223
000840421 1001_ $$aGordon, Michael E.$$q(Michael Ernest)
000840421 24510 $$aConversations about job performance:$$ba communication perspective on the appraisal process /$$cMichael E. Gordon and Vernon D. Miller.
000840421 250__ $$a1st ed.
000840421 260__ $$a[New York, N.Y.] (222 East 46th Street, New York, NY 10017) :$$bBusiness Expert Press,$$cc2012.
000840421 300__ $$a1 electronic text (xii, 265 p.) :$$bdigital file.
000840421 336__ $$atext$$2rdacontent
000840421 337__ $$acomputer$$2rdamedia
000840421 338__ $$aonline resource$$2rdacarrier
000840421 4901_ $$aHuman resource management and organizational behavior collection,$$x1946-5645
000840421 504__ $$aIncludes bibliographical references (p. 213-253) and index.
000840421 5050_ $$aPreface -- Part I. Introduction to performance appraisal -- 1. Introduction -- 2. Performance appraisal methods -- 3. The communication-centered approach -- Part II. Preinterview phase -- 4. Developing a vocabulary for performance appraisal -- 5. Social context of performance appraisals -- 6. Planning the performance review -- Part III. Enacting the interview -- 7. Communication mediums for performance feedback -- 8. Holding a conversation to review performance -- Part IV. Post-interview phase -- 9. Documenting the performance review and moving on -- 10. Outcomes of the performance review -- 11. Concluding remarks -- Notes -- References -- Index.
000840421 506__ $$aAccess limited to authorized users.
000840421 5203_ $$aResearchers and practitioners have devoted substantial time and effort over many years to develop satisfactory performance appraisal systems that impart useful information to employees about their job performance. Nonetheless, problems continue to arise, principally because managers often find it difficult to provide feedback on performance to their employees. We offer a Communication- Centered Approach (CCA) to performance appraisal that is focused on its most challenging part, viz., the appraisal interview. The CCA is intended to facilitate this discussion between managers and their employees by addressing the communication issues involved in preparing for, conducting, and reporting the results of a conversation about job performance. The CCA is useful because, despite the continuing evolution of performance appraisal, a conversation about the employee's performance is still a very important component of the latest systems. Also, focusing on communication offers a valuable perspective on all aspects of performance appraisal: defining performance and its various facets; how performance information is given and perceived; and the interactional context that affects the meaning of feedback. The CCA, in other words, offers ideas pertinent to the preinterview, interview, and post-interview phases of the performance appraisal process that make discussions of employee performance more effective. Importantly, the communication literature that is the basis for each of these ideas is described and illustrations are offered of how the conceptual foundation may be translated into practice. Samples of materials consistent with the CCA that were developed at a renowned research and development laboratory are woven into the presentation.
000840421 530__ $$aAlso available in print.
000840421 538__ $$aMode of access: World Wide Web.
000840421 538__ $$aSystem requirements: Adobe Acrobat reader.
000840421 588__ $$aTitle from PDF t.p. (viewed on December 23, 2011).
000840421 650_0 $$aEmployees$$xRating of.
000840421 650_0 $$aCommunication in personnel management.
000840421 653__ $$aAppraisal interview
000840421 653__ $$ahuman resource management
000840421 653__ $$aperformance appraisal
000840421 653__ $$aperformance management
000840421 653__ $$aagenda setting
000840421 653__ $$aframing
000840421 653__ $$asemantic net
000840421 653__ $$anarrative
000840421 655_0 $$aElectronic books
000840421 7001_ $$aMiller, Vernon D.
000840421 77608 $$iPrint version:$$z9781606490747
000840421 830_0 $$aHuman resource management and organizational behavior collection.$$x1946-5645
000840421 852__ $$bebk
000840421 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=876641$$zOnline Access
000840421 909CO $$ooai:library.usi.edu:840421$$pGLOBAL_SET
000840421 980__ $$aBIB
000840421 980__ $$aEBOOK
000840421 982__ $$aEbook
000840421 983__ $$aOnline