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1. Sales promotions and the new world of retail
2. The many faces of sales promotions
3. Roles, functions, and benefits
4. Monetary promotions
5. Nonmonetary sales promotions
6. Sales promotion decision making: processes and influences
7. Case study research method
8. Supermarket industry
9. Hardware and home improvement
10. Department store
11. Cross-case analysis
12. Improving sales promotion decision making
References
Index.

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