@article{841702,
      author = {Le Bon, Joël and Herman, Carl A.,},
      url = {http://library.usi.edu/record/841702},
      title = {Key account management : strategies to leverage  information, technology, and relationships to deliver value  to large customers /},
      recid = {841702},
      pages = {1 online resource (xvii, 154 pages)},
}