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Part I. Writing as a professional
1. Fundamentals of professional writing
2. Basics of document design
Part II. Correspondence
3. Routine and positive messages
4. Persuasive and bad news messages
5. Social media and text messages
Part III. Reports and presentations
6. Reports
7. Presentations
Part IV. Employment
8. Employment communication
Appendix A. 20 common writing errors to avoid
Appendix B. Document samples
Notes
References
Index.

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