Quality management in a lean health care environment / Daniel Collins and Melissa Mannon.

Quality management in a lean health care environment / Daniel Collins and Melissa Mannon.

First edition.

9781606499795 (electronic book)
9781606499788 paperback

New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.

English

1 online resource (xv, 111 pages) : illustrations.

RA399.A1 C656 2015

362.10685

Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.

Includes bibliographical references (page [107]) and index.

Access limited to authorized users.

Title from PDF title page (viewed on July 24, 2015).

Health care management collection. 2333-861X

Print version: 9781606499788

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