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Table of Contents
Introduction
The power of the culture
Values, behavior and corporate culture
Principles & foundational truths
The Shingo model
Respect every individual
Lead with humility
Seek perfection
Assure quality at the source
Flow value to customers
Embrace scientific thinking
Principles of enterprise alignment
Leaders lead culture
Hearing the voice of principles.
The power of the culture
Values, behavior and corporate culture
Principles & foundational truths
The Shingo model
Respect every individual
Lead with humility
Seek perfection
Assure quality at the source
Flow value to customers
Embrace scientific thinking
Principles of enterprise alignment
Leaders lead culture
Hearing the voice of principles.