Cover; Title Page; Copyright; About the Author; About the Technical Editor; Credits; Acknowledgments; Contents; Foreword; Preface; 1 A Look into the New World of Professional Social Engineering; What Has Changed?; Why Should You Read This Book?; An Overview of Social Engineering; The SE Pyramid; OSINT; Pretext Development; Attack Plan; Attack Launch; Reporting; What's in This Book?; Summary; 2 Do You See What I See?; A Real-World Example of Collecting OSINT; Nontechnical OSINT; Observational Skills; Technical Open Source Intelligence; Two Other Things; Tools of the Trade; SET; IntelTechniques

FOCAMaltego: The Granddaddy of Them All; Summary; 3 Profiling People Through Communication; The Approach; Enter the DISC; What Is DISC?; To Know Thyself Is the Beginning of Wisdom; Summary; 4 Becoming Anyone You Want to Be; The Principles of Pretexting; Principle One: Thinking Through Your Goals; Principle Two: Understanding Reality vs. Fiction; Principle Three: Knowing How Far to Go; Principle Four: Avoiding Short-Term Memory Loss; Principle Five: Getting Support for Pretexting; Principle Six: Executing the Pretext; Summary; 5 I Know How to Make You Like Me; The Tribe Mentality

Building Rapport as a Social EngineerThe Moral Molecule; The 10 Principles of Building Rapport; The Rapport Machine; Use the Friends and Family Plan; Read; Take Special Note of Failures; Summary; 6 Under the Influence; Principle One: Reciprocity; Reciprocity in Action; Using Reciprocity as a Social Engineer; Principle Two: Obligation; Obligation in Action; Using Obligation as a Social Engineer; Principle Three: Concession; Concession in Action; Using Concession as a Social Engineer; Principle Four: Scarcity; Scarcity in Action; Using Scarcity as a Social Engineer; Principle Five: Authority

Authority in ActionUsing Authority as a Social Engineer; Principle Six: Consistency and Commitment; Consistency and Commitment in Action; Using Commitment and Consistency as a Social Engineer; Principle Seven: Liking; Using Liking as a Social Engineer; Principle Eight: Social Proof; Social Proof in Action; Using Social Proof as a Social Engineer; Influence vs. Manipulation; Manipulation in Action; Principles of Manipulation; Summary; 7 Building Your Artwork; The Dynamic Rules of Framing; Rule 1: Everything You Say Evokes the Frame

Rule 2: Words T hat Are Defined with the Frame Evoke the FrameRule 3: Negating the Frame; Rule 4: Causing the Target to T hink About the Frame Reinforces the Frame; Elicitation; Ego Appeals; Mutual Interest; Deliberate False Statement; Having Knowledge; The Use of Questions; Summary; 8 I Can See What You Didn't Say; Nonverbals Are Essential; All Your Baselines Belong to Us; Be Careful of Misconceptions; Know the Basic Rules; Understand the Basics of Nonverbals; Comfort vs. Discomfort; Anger; Disgust; Contempt; Fear; Surprise; Sadness; Happiness; Summary; 9 Hacking the Humans