Intro; Preface; Acknowledgements; Contents; Series Editor's Introduction; Notes on Editors and Contributors; List of Figures; List of Tables; Part I: An Introduction to Retail Crime; 1: Retail Crime: Aim, Scope, Theoretical Framework and Definitions; Introduction; Aim and Scope of the Book; Book Structure; The Theoretical Framework of the Book; Book Definitions; Hot and Cold Products; Retail Crime; Retail Environments; Retail Crime Prevention/Retail Loss Prevention; Shrinkage and Total Retail Loss; Temporal and Spatial Patterns of Retail Crime; Final Summary; References

2: International Trends in Retail Crime and Prevention PracticesLoss Prevention Purpose; Retail Crime; Measurement of Retail Crime; International Trends in Total Retail Crime Losses; Emerging Trends in Retail Losses; The New Institutional Loss Prevention; Innovation: Retail Crime Prevention Partnerships; Innovation: Retail Technology; Innovation: Major Crime-Prevention Devices; Capital Investment; Conclusions; References; Part II: Products, Settings and Offenders in Retail; 3: Can We Ever Know Which Objects Thieves Most Desire? Lessons from Studying Shoplifted Fast-Moving Consumer Goods

IntroductionSmith's Study of Shoplifting; The Present Study; Products Needing Regular Replenishment; Brand Name Products; Products with Roles in Illicit Drug Use; Analysis; Discussion; Appendix: Details of the Analysis; References; 4: Who Steals from Shops, and Why? A Case Study of Prolific Shop Theft Offenders; Introduction; Literature Review; Shop Theft Offender Socio-Demographics; Offender Motivation; Who Are the Shop Theft Offenders? A Case Study of a Core City; Methodological Approach; Who Commits Shop Theft in the Core City?

Why Do Shoplifters Steal? A Case Study of Prolific Shop Theft OffendersMethodological Approach; Why Do Shoplifters Steal?; Perceptions of Risk and Security; Formal Surveillance: Appraisal of Security Measures; Utilising Place Managers: Appraisal of Retail Staff; Appraisal of Store Layout; Conclusion; References; 5: COPS and Robbers: Customer Operated Payment Systems, Self-Service Checkout and the Impact on Retail Crime; Introduction; Background: New Developments in POS; Shrinkage, Retail Theft and Customer Operated Payment Systems; COPS and Robbers: Opportunity Makes the Thief?; SWIPERS

Accidental SWIPERSSwitching SWIPERS; Compensating SWIPERS; Irritated/Frustrated SWIPERS; Pleasure-Seeking and Hedonic Shoplifting; Future Directions for COPS and POS Technology; Conclusion; References; Part III: Retail Environments, Crime and Perceived Safety; 6: Crime Prevention Through Environmental Design (CPTED) and Retail Crime: Exploring Offender Perspectives on Risk and Protective Factors in the Design and Layout of Retail Environments; Introduction; Literature Review; Methodological Approach; Risks and Limitations; Offender Background; What Makes a Suitable Target?; Suitable Store