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Table of Contents
Intro; Preface; Contents; Contributors; 1 Introduction and Overview of This Book; 1 Motivation to Write This Book; 2 Contents of This Book; 3 Structure and Organization of Paragraphs in Each Chapter; 4 Summary of This Book; 5 Concluding Remarks; References; 2 Protection of Financial Consumers in Australia; 1 Financial Consumers in Australia; 1.1 Legal Meaning of Financial Consumer; 1.2 Economic Situation of Financial Consumers; 2 Financial Consumer Protection System (Software); 2.1 Generic Consumer Regulation Provisions; 2.1.1 Unconscionable Conduct; 2.1.2 Misleading or Deceptive Conduct
2.1.3 Unfair Contract Terms2.2 Industry Specific Regulations; 2.2.1 Responsible Lending; 2.2.2 Hardship and Unjust Transactions; 2.2.3 Small Amount Credit Contracts; 2.2.4 Short Term Credit Contracts; 2.2.5 Analysis; 3 Financial Consumer Protection Institutions (Hardware); 3.1 Financial Supervision Organizations; 3.2 Deposit Insurance Corporation; 3.3 Dispute Settlement Organization; 3.3.1 Internal Dispute Resolution; 3.3.2 External Dispute Resolution; 3.3.3 Courts; 3.3.4 Analysis; 4 Special FCP Systems; 4.1 For the Elderly Group; 4.2 For the Poor Group; 4.3 For the Young Group; 5 Conclusion
5.1 Regulatory Failure5.2 Fixing the Problem/Regulating the Regulator; References; Statutes; Regulations; Cases; Books and Book Chapters; Journal Articles; Reports; Conference Proceedings; Press Releases; Electronic Articles; Press; Web Pages and Internet Resources; Audiovisual Materials; 3 Financial Consumer Protection in Bangladesh; 1 About the Study; 1.1 Background; 1.2 The Issue; 1.3 Objectives; 1.3.1 Broad Objective; 1.3.2 Specific Objectives; 1.4 Methodology; 1.5 Scope; 1.6 Limitations; 2 Understanding Financial Consumers; 2.1 Who Are Financial Consumers
2.2 Economic Situation of Financial Consumers3 Financial Institutions of Bangladesh; 3.1 Banking Sector; 3.1.1 Scheduled Banks; 3.1.2 Non-scheduled Banks; 3.2 Insurance Companies; 3.2.1 Capital Requirement for Insurers in Bangladesh; 3.2.2 Legal Provisions for Insurance Operator in Bangladesh; 3.3 Micro Finance Institutions (MFIs); 3.3.1 Services for Financial Consumers; 3.4 Who are the Targets as Financial Consumers?; 3.5 Marketing; 4 Financial Consumer Protection System; 4.1 Rules for Consumers Rights Protection; 4.2 Policy for Financing Limit; 5 Special Financial Services and Systems
5.1 For the Elderly Group5.2 For the Poor Group; 5.3 For the Young; 5.4 BKash; 5.5 Credit and Debit Cards; 6 Protection of Customers in the Capital Market; 6.1 Departments Under BSEC; 6.2 ADB Project: Improvement of Capital Market Governance; 7 Addressing Market Issues; 7.1 How to Enhance Simplicity of Products?; 7.2 How to Reduce Price Dispersion While Upholding Price-Quality Competition?; References; 4 Financial Consumer Protection in Canada: Triumphs and Tribulations; 1 Financial Consumers in Canada; 1.1 Economic Situation of Financial Consumers in Canada
2.1.3 Unfair Contract Terms2.2 Industry Specific Regulations; 2.2.1 Responsible Lending; 2.2.2 Hardship and Unjust Transactions; 2.2.3 Small Amount Credit Contracts; 2.2.4 Short Term Credit Contracts; 2.2.5 Analysis; 3 Financial Consumer Protection Institutions (Hardware); 3.1 Financial Supervision Organizations; 3.2 Deposit Insurance Corporation; 3.3 Dispute Settlement Organization; 3.3.1 Internal Dispute Resolution; 3.3.2 External Dispute Resolution; 3.3.3 Courts; 3.3.4 Analysis; 4 Special FCP Systems; 4.1 For the Elderly Group; 4.2 For the Poor Group; 4.3 For the Young Group; 5 Conclusion
5.1 Regulatory Failure5.2 Fixing the Problem/Regulating the Regulator; References; Statutes; Regulations; Cases; Books and Book Chapters; Journal Articles; Reports; Conference Proceedings; Press Releases; Electronic Articles; Press; Web Pages and Internet Resources; Audiovisual Materials; 3 Financial Consumer Protection in Bangladesh; 1 About the Study; 1.1 Background; 1.2 The Issue; 1.3 Objectives; 1.3.1 Broad Objective; 1.3.2 Specific Objectives; 1.4 Methodology; 1.5 Scope; 1.6 Limitations; 2 Understanding Financial Consumers; 2.1 Who Are Financial Consumers
2.2 Economic Situation of Financial Consumers3 Financial Institutions of Bangladesh; 3.1 Banking Sector; 3.1.1 Scheduled Banks; 3.1.2 Non-scheduled Banks; 3.2 Insurance Companies; 3.2.1 Capital Requirement for Insurers in Bangladesh; 3.2.2 Legal Provisions for Insurance Operator in Bangladesh; 3.3 Micro Finance Institutions (MFIs); 3.3.1 Services for Financial Consumers; 3.4 Who are the Targets as Financial Consumers?; 3.5 Marketing; 4 Financial Consumer Protection System; 4.1 Rules for Consumers Rights Protection; 4.2 Policy for Financing Limit; 5 Special Financial Services and Systems
5.1 For the Elderly Group5.2 For the Poor Group; 5.3 For the Young; 5.4 BKash; 5.5 Credit and Debit Cards; 6 Protection of Customers in the Capital Market; 6.1 Departments Under BSEC; 6.2 ADB Project: Improvement of Capital Market Governance; 7 Addressing Market Issues; 7.1 How to Enhance Simplicity of Products?; 7.2 How to Reduce Price Dispersion While Upholding Price-Quality Competition?; References; 4 Financial Consumer Protection in Canada: Triumphs and Tribulations; 1 Financial Consumers in Canada; 1.1 Economic Situation of Financial Consumers in Canada