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Table of Contents
Intro; Contents; Part I: General Report; Enforcement and Effectiveness of Consumer Law; 1 The Broader Window; 2 The General Report; 3 Common Themes; 4 The General Design of the Enforcement Mechanism; 4.1 Enforcement by Administrative Authorities; 4.1.1 The Independence or Autonomy of the Administrative Agency Within Government; 4.1.2 The Nature and Scope of Its Enforcement Powers; 4.1.3 The Extent to Which It Provides Dispute Resolution Services to Individual Consumers; 4.2 Enforcement by Courts; 4.3 Enforcement by Alternative Mechanisms for Resolution of Consumer Disputes
5 Consumer Organizations and Enforcement of Consumer Law6 Private Regulation; 7 External Relations; 8 Self-Assessment of Effectiveness; 9 Lessons to Be Learned; Appendix 1: List of Rapporteurs; Appendix 2: Questionnaire; References; Part II: National Reports; Argentina: Enforcement and Effectiveness of Consumer Law; 1 Introduction; 1.1 Physical and Political Environment; 1.2 Relevant Sources for Consumer Protection; 1.3 Present and Future, in the Light of a Young Tradition; 1.4 French or Spanish Influence?; 2 Administrative Enforcement Mechanism; 2.1 Overview; 2.2 Federalism; 2.3 Powers
2.4 A Consumers ́Viewpoint2.5 Specific Sectors That Have Their Own Enforcement Mechanisms; 3 Enforcement of Consumer Law Before the Judicial Courts; 3.1 Consumer Disputes; 3.2 Main Shortcomings of the Judicial Enforcement of Consumer Rights in Argentina; 4 Specialised Agencies and the Enforcement of Consumer Law; 4.1 Administrative Proceedings; 4.2 Outcomes of the Administrative Proceedings; 5 Consumer Organisations and Enforcement of Consumer Law; 5.1 Anatomy of the Consumers ́Associations; 5.2 The Role of Consumers ́Associations
6 An Ordre Public Law and Its Private Regulation and Enforcement6.1 Ethical Standards; 6.2 Construing Law 24.240 in the Light of Other Laws; 6.3 Law 24.240 and the New Civil and Commercial Code; 7 Enforcement Through Collective Redress; 8 Sanctions for Breach of Consumer Law; 9 ADR and Consumer Disputes; 10 External Relations and Cooperation of the State, Enforcers and Consumer Organisations; 11 Concluding Remarks; References; Enforcement and Effectiveness of Consumer Law in Australia; 1 Introduction; 2 National Legal Framework for Consumer Protection
3 The General Design of the Enforcement Mechanism4 Number and Characteristics of Consumer Complaints and Disputes; 5 Courts and the Enforcement of Consumer Law; 6 Specialised Agencies and the Enforcement of Consumer Law; 7 The Role of Consumer Organisations in Enforcement of Consumer Law; 8 Private Regulation and Enforcement of Consumer Law; 9 Enforcement Through Collective Redress; 10 Sanctions for Breach of Consumer Law; 11 Alternative Mechanisms for the Resolution of Consumer Disputes; 12 External Relations and Cooperation of the State, Enforcers and Consumer Organisations
5 Consumer Organizations and Enforcement of Consumer Law6 Private Regulation; 7 External Relations; 8 Self-Assessment of Effectiveness; 9 Lessons to Be Learned; Appendix 1: List of Rapporteurs; Appendix 2: Questionnaire; References; Part II: National Reports; Argentina: Enforcement and Effectiveness of Consumer Law; 1 Introduction; 1.1 Physical and Political Environment; 1.2 Relevant Sources for Consumer Protection; 1.3 Present and Future, in the Light of a Young Tradition; 1.4 French or Spanish Influence?; 2 Administrative Enforcement Mechanism; 2.1 Overview; 2.2 Federalism; 2.3 Powers
2.4 A Consumers ́Viewpoint2.5 Specific Sectors That Have Their Own Enforcement Mechanisms; 3 Enforcement of Consumer Law Before the Judicial Courts; 3.1 Consumer Disputes; 3.2 Main Shortcomings of the Judicial Enforcement of Consumer Rights in Argentina; 4 Specialised Agencies and the Enforcement of Consumer Law; 4.1 Administrative Proceedings; 4.2 Outcomes of the Administrative Proceedings; 5 Consumer Organisations and Enforcement of Consumer Law; 5.1 Anatomy of the Consumers ́Associations; 5.2 The Role of Consumers ́Associations
6 An Ordre Public Law and Its Private Regulation and Enforcement6.1 Ethical Standards; 6.2 Construing Law 24.240 in the Light of Other Laws; 6.3 Law 24.240 and the New Civil and Commercial Code; 7 Enforcement Through Collective Redress; 8 Sanctions for Breach of Consumer Law; 9 ADR and Consumer Disputes; 10 External Relations and Cooperation of the State, Enforcers and Consumer Organisations; 11 Concluding Remarks; References; Enforcement and Effectiveness of Consumer Law in Australia; 1 Introduction; 2 National Legal Framework for Consumer Protection
3 The General Design of the Enforcement Mechanism4 Number and Characteristics of Consumer Complaints and Disputes; 5 Courts and the Enforcement of Consumer Law; 6 Specialised Agencies and the Enforcement of Consumer Law; 7 The Role of Consumer Organisations in Enforcement of Consumer Law; 8 Private Regulation and Enforcement of Consumer Law; 9 Enforcement Through Collective Redress; 10 Sanctions for Breach of Consumer Law; 11 Alternative Mechanisms for the Resolution of Consumer Disputes; 12 External Relations and Cooperation of the State, Enforcers and Consumer Organisations