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Table of Contents
Intro; Dedication; Table of Contents; List of Abbreviations; List of Figures; List of Tables; Introduction; 1. Current tendencies in business practices in public administration in a global economy; 1.1. Characteristics of public administration an the influence of the environmental and juridical framework; 1. 1. 1. Specific issues of public administration; 1. 1. 2. Comparison of private and public sector objectives; 1. 1. 3. Considerations on performance indicatros used in public administration in relation to private sector
1. 1. 4. Provision of public goods and services and the responsibility1. 1. 5. The role and importance of public administration for the local and global economy; 1.2. Considerations about different values in provisioning of services in public administration; 1. 2. 1. Corporate social responsibility as objective of public administration; 1. 2. 2. Recent scientific approaches to public value; 1.3. The dilemma of diffuse personal absorption of utility in the context of public services; 2. Today's development of applicability of business behavior in public administration
2.1. General approaches for increasing efficiency in public sector2.2. Concepts of New Public Management (NPM); 2. 2. 1. Basic principles of New Public Management; 2. 2. 2. First evaluation after practical use in public sector; 2.3. Deduction of performance indicators; 2. 3. 1. Performance ratio in public sector; 2. 3. 2. Remaining public sector indicators; 2. 3. 3. The search for indicators to measure public service performance
the term public value; 2.4. Specific features of public sector as distinctive characteristics
2.5. New approaches using non-monetary unit measurement
public value as reference3. Considerations of risk and developments of risk management in a global economy; 3.1. Specifying the elements of risk; 3. 1. 1. Magnitude and coutomes as indicator for achievement of objectives and derivation from status quo; 3. 1. 2. Integrating probability in decision-development-strings; 3.2. Specific features of risk management models; 3. 2. 1. Evolution of risk management; 3. 2. 2. International risk management standards; 3. 2. 3. Exemplary legal references
4. Tendencies concering risk management practices in public admin4.1. Comparison of expected effects of risk management in private sector and public administration; 4.2. Critical factors for public administration reducing effectiveness of risk management; 4.3. Considerations of current financial situation and consequences for decisions under not-certainty in public admin; 4. 3. 1. Financial situation in public administration in EU; 4. 3. 2. Challenges for dynamic response to environment in public administration
1. 1. 4. Provision of public goods and services and the responsibility1. 1. 5. The role and importance of public administration for the local and global economy; 1.2. Considerations about different values in provisioning of services in public administration; 1. 2. 1. Corporate social responsibility as objective of public administration; 1. 2. 2. Recent scientific approaches to public value; 1.3. The dilemma of diffuse personal absorption of utility in the context of public services; 2. Today's development of applicability of business behavior in public administration
2.1. General approaches for increasing efficiency in public sector2.2. Concepts of New Public Management (NPM); 2. 2. 1. Basic principles of New Public Management; 2. 2. 2. First evaluation after practical use in public sector; 2.3. Deduction of performance indicators; 2. 3. 1. Performance ratio in public sector; 2. 3. 2. Remaining public sector indicators; 2. 3. 3. The search for indicators to measure public service performance
the term public value; 2.4. Specific features of public sector as distinctive characteristics
2.5. New approaches using non-monetary unit measurement
public value as reference3. Considerations of risk and developments of risk management in a global economy; 3.1. Specifying the elements of risk; 3. 1. 1. Magnitude and coutomes as indicator for achievement of objectives and derivation from status quo; 3. 1. 2. Integrating probability in decision-development-strings; 3.2. Specific features of risk management models; 3. 2. 1. Evolution of risk management; 3. 2. 2. International risk management standards; 3. 2. 3. Exemplary legal references
4. Tendencies concering risk management practices in public admin4.1. Comparison of expected effects of risk management in private sector and public administration; 4.2. Critical factors for public administration reducing effectiveness of risk management; 4.3. Considerations of current financial situation and consequences for decisions under not-certainty in public admin; 4. 3. 1. Financial situation in public administration in EU; 4. 3. 2. Challenges for dynamic response to environment in public administration