@article{845448,
      author = {Beheshti, Amin, and Hashmi, Mustafa, and Dong, Hai, and  Zhang, Wei Emma,},
      url = {http://library.usi.edu/record/845448},
      title = {Service research and innovation : 5th and 6th Australasian  Symposium, ASSRI 2015 and ASSRI 2017, Sydney, NSW,  Australia, November 2-3, 2015, and October 19-20, 2017 :  revised selected papers /. Australasian Symposium on  Service Research and Innovation},
      abstract = {This book constitutes revised selected papers from the  Australasian Symposium on Service Research and Innovation,  ASSRI, held in Sydney Australia. The 11 full papers  presented from ASSRI 2017, which took place during October  19-20, 2017, were carefully reviewed and selected from 26  submissions. The volume also contains 3 papers from ASSRI  2015, which took place during November 2-3, 2015, and one  invited paper on the software development processes. The  papers were organized in topical sections named: invited  talk; modelling; design; quality; social, and application.},
      doi = {https://doi.org/10.1007/978-3-319-76587-7},
      recid = {845448},
      pages = {1 online resource.},
}