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The exigences and forms of technical communication
Task shift : changes in the object of documentation
Shifted tasks and shifted problems : the problem of wicked and tame problems
Credibility and user interaction : the challenge of decentered expertise
A survey of action-based proto-genres of help
The role of technical communication.
Task shift : changes in the object of documentation
Shifted tasks and shifted problems : the problem of wicked and tame problems
Credibility and user interaction : the challenge of decentered expertise
A survey of action-based proto-genres of help
The role of technical communication.