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Wicked, incomplete, and uncertain [electronic resource] : user support in the wild and the role of technical communication / Jason Swarts.

Swarts, Jason, 1972- author.; ProQuest (Firm)
2018
T11 .S775 2018
Available Online
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Title
Wicked, incomplete, and uncertain [electronic resource] : user support in the wild and the role of technical communication / Jason Swarts.
Author
Swarts, Jason, 1972- author.
ISBN
9781607327622 (electronic book)
1607327627 (electronic book)
9781607327615
1607327619
Published
Logan : Utah State University Press, [2018]
Language
English
Description
1 online resource (163 pages) : illustrations.
Call Number
T11 .S775 2018
Dewey Decimal Classification
808.06/66
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users
Reproduction
Electronic reproduction. Ann Arbor, MI Available via World Wide Web.
Source of Description
Description based on print version record.
Added Corporate Author
ProQuest (Firm)
Available in Other Form
Print version: 1607327619
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Online Access
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The exigences and forms of technical communication
Task shift : changes in the object of documentation
Shifted tasks and shifted problems : the problem of wicked and tame problems
Credibility and user interaction : the challenge of decentered expertise
A survey of action-based proto-genres of help
The role of technical communication.

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