TY  - GEN
T1  - Smiling down the line :info-service work in the global economy /
AU  - Russell, Bob,
CN  - HE8788
ID  - 846689
KW  - Call centers
KW  - Call center agents
KW  - Call center agents
SN  - 9781442697850
TI  - Smiling down the line :info-service work in the global economy /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4672953
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4672953
ER  -