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000846689 020__ $$z9781442609815
000846689 020__ $$a9781442697850$$q(electronic bk.)
000846689 035__ $$a(MiAaPQ)EBC4672953
000846689 035__ $$a(Au-PeEL)EBL4672953
000846689 035__ $$a(CaPaEBR)ebr11258603
000846689 035__ $$a(OCoLC)759157417
000846689 040__ $$aMiAaPQ$$beng$$erda$$epn$$cMiAaPQ$$dMiAaPQ
000846689 050_4 $$aHE8788$$b.R877 2009
000846689 0820_ $$a658.812$$223
000846689 1001_ $$aRussell, Bob,$$eauthor.
000846689 24510 $$aSmiling down the line :$$binfo-service work in the global economy /$$cBob Russell.
000846689 264_1 $$aToronto, Ontario ;$$aBuffalo, New York ;$$aLondon, England :$$bUniversity of Toronto Press,$$c2009.
000846689 264_4 $$c©2009
000846689 300__ $$a1 online resource (345 pages).
000846689 336__ $$atext$$2rdacontent
000846689 337__ $$acomputer$$2rdamedia
000846689 338__ $$aonline resource$$2rdacarrier
000846689 4901_ $$aStudies in Comparative Political Economy and Public Policy
000846689 504__ $$aIncludes bibliographical references and index.
000846689 506__ $$aAccess limited to authorized users.
000846689 588__ $$aDescription based on online resource; title from PDF title page (ebrary, viewed September 23, 2016).
000846689 650_0 $$aCall centers$$xManagement.
000846689 650_0 $$aCall center agents$$xEmployment.
000846689 650_0 $$aCall center agents$$xSocial conditions.
000846689 655_0 $$aElectronic books
000846689 77608 $$iPrint version:$$aRussell, Bob.$$tSmiling down the line : info-service work in the global economy.$$dToronto, Ontario ; Buffalo, New York ; London, England : University of Toronto Press, c2009 $$z9781442609815
000846689 830_0 $$aStudies in comparative political economy and public policy.
000846689 852__ $$bebk
000846689 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4672953$$zOnline Access
000846689 909CO $$ooai:library.usi.edu:846689$$pGLOBAL_SET
000846689 980__ $$aBIB
000846689 980__ $$aEBOOK
000846689 982__ $$aEbook
000846689 983__ $$aOnline