TY - GEN AU - Stürner, Michael, AU - Gascón Inchausti, Fernando, AU - Caponi, Inchausti Remo, CN - KJE6577.A8 ID - 848482 KW - Consumer protection KW - Administrative law KW - Dispute resolution (Law) KW - Consumer satisfaction LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4338397 SN - 9783866536098 T1 - The role of consumer ADR in the administration of justice :new trends in access to justice under EU directive 2013/11 / TI - The role of consumer ADR in the administration of justice :new trends in access to justice under EU directive 2013/11 / UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4338397 ER -