000851108 000__ 03855cam\a22004331i\4500 000851108 001__ 851108 000851108 005__ 20210515154606.0 000851108 006__ m\\\\\o\\d\\\\\\\\ 000851108 007__ cr\un\nununnun 000851108 008__ 181101s2018\\\\nyua\\\\ob\\\\000\0\eng\d 000851108 020__ $$a9781574408690$$q(electronic book) 000851108 020__ $$a1574408690$$q(electronic book) 000851108 020__ $$z9781574405392 000851108 020__ $$z157440539X 000851108 035__ $$a(NhCcYBP)EBC5574692 000851108 040__ $$aNhCcYBP$$cNhCcYBP 000851108 043__ $$an-us--- 000851108 050_4 $$aZ675.U5$$bZ53 2018 000851108 08204 $$a027.70973$$223 000851108 1001_ $$aZlatos, Christy,$$eauthor. 000851108 24510 $$aProfiles of academic library reference services management /$$cby Christy Zlatos. 000851108 264_1 $$a[New York, New York] :$$bPrimary Research Group Inc.,$$c[2018] 000851108 300__ $$a1 online resource (55 pages) :$$billustrations. 000851108 336__ $$atext$$btxt$$2rdacontent 000851108 337__ $$acomputer$$bc$$2rdamedia 000851108 338__ $$aonline resource$$bcr$$2rdacarrier 000851108 500__ $$aPlace of publication from publisher's website. 000851108 504__ $$aIncludes bibliographical references. 000851108 5050_ $$a1. University of Arizona -- Nature of the reference service -- International students frequent the reference desk -- Tracking of reference and other library services transactions -- Summary and future plans -- 2. Bowling Green State University -- Description of Bowling Green State University -- Nature of the reference service -- Maximizing employee assets -- The role of reference transactions statistics -- Importance of teaching in academic reference services -- Using students as employees in chat reference services -- Summary and future plans -- Bibliography -- 3. California State University--Fresno -- Description of Fresno State -- Nature of the reference service -- Making space for campus tech help desk in the library and combining the reference & circulation desks -- Using statistics for better reference and overall library services -- Paramount importance of the reference interview -- Reference staff training -- Relationship of reference services to other library services -- Summary and future plans -- 4. Florida Atlantic University -- Description of Florida Atlantic University -- Nature of the reference service -- Understanding faculty, students, and their needs is key -- Librarianship at a Navitas International Recruiting Program campus -- Regular library-environmental scans -- Summary and future plans -- Bibliography -- 5. University of Idaho -- Description of the University of Idaho -- Nature of the reference service -- Reference service roles and staffing -- Reference statistics and learning outcomes -- Service tailored for millennials and generation z's -- Summary and future plans -- Bibliography -- 6. Kaplan University -- Description of Kaplan University -- Nature of the reference service -- Best reference communication modes in a largely online environment -- Lean, flat, and remotely connected support -- Promoting open educational resources (OERs) and library subscriptions - Summary and future plans -- 7. Princeton University -- Description of Princeton University -- Nature of Princeton University reference service -- Librarian is IN -- New personal librarian program -- Library collaboration with Princeton writing seminars -- Summar and future plans. 000851108 506__ $$aAccess limited to authorized users 000851108 533__ $$aElectronic reproduction.$$bAnn Arbor, MI$$nAvailable via World Wide Web. 000851108 588__ $$aDescription based on print version record. 000851108 650_0 $$aAcademic libraries$$xReference services$$zUnited States. 000851108 650_0 $$aInformation services$$zUnited States. 000851108 7102_ $$aProQuest (Firm) 000851108 77608 $$iPrint version: $$z9781574405392$$z157440539X 000851108 852__ $$bebk 000851108 85640 $$3GOBI DDA$$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=5574692$$zOnline Access 000851108 909CO $$ooai:library.usi.edu:851108$$pGLOBAL_SET 000851108 980__ $$aEBOOK 000851108 980__ $$aBIB 000851108 982__ $$aEbook 000851108 983__ $$aOnline