The focus and leverage improvement book : locating and eliminating the constraining factor of your lean six sigma initiative / Bob Sproull.

Improvement efforts
The ultimate improvement cycle
How to implement the uic
The goal tree
The logical thinking process
A simplified improvement strategy
Project management
Theory of constraints replenishment solution
Understanding variation
Performance metrics
The mafia offer and the viable vision
On-line charting
Active listening
Is change really necessary
Toc in MRO
Toc in healthcare
Healthcare case study
The cabinet maker.