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Table of Contents
Intro; Preface; Contents; About the Authors; 1 Cloud Computing; 1.1 Introduction; 1.1.1 Characteristics; 1.1.2 Deployment Methods; 1.1.3 Service Models; 1.1.4 Virtualization Concepts; 1.1.5 Business Benefits; 1.2 Cloud Adoption and Migration; 1.2.1 Merits of Cloud Adoption; 1.2.2 Cost-Benefit Analysis of Cloud Adoption; 1.2.3 Strategy for Cloud Migration; 1.2.4 Mitigation of Cloud Migration Risks; 1.2.5 Case Study for Adoption and Migration to Cloud; 1.3 Challenges of Cloud Adoption; 1.3.1 Technology Perspective; 1.3.2 Service Provider Perspective; 1.3.3 Consumer Perspective
1.3.4 Governance Perspective1.4 Limitations of Cloud Adoption; 1.5 Summary; References; 2 Cloud Reliability; 2.1 Introduction; 2.1.1 Mean Time Between Failure; 2.1.2 Mean Time to Repair; 2.1.3 Mean Time to Failure; 2.2 Software Reliability Requirements in Business; 2.2.1 Business Continuity; 2.2.2 Information Availability; 2.3 Traditional Software Reliability; 2.4 Reliability in Distributed Environments; 2.5 Defining Cloud Reliability; 2.5.1 Existing Cloud Reliability Models; 2.5.2 Types of Cloud Service Failures; 2.5.3 Reliability Perspective; 2.6 Summary; References; 3 Reliability Metrics
3.1 Introduction3.2 Reliability of Service-Oriented Architecture; 3.3 Reliability of Virtualized Environments; 3.4 Recommendations for Reliable Services; 3.4.1 ISO 9126; 3.4.2 NIST; 3.4.3 CSMIC; 3.5 Categories of Cloud Reliability Metrics; 3.5.1 Expectation Based Metrics; 3.5.2 Usage Based Metrics; 3.5.3 Standards-Based Metrics; 3.6 Summary; References; 4 Reliability Metrics Formulation; 4.1 Introduction; 4.2 Common Cloud Reliability Metrics; 4.2.1 Reliability Metrics Identification; 4.2.2 Quantification Formula; 4.3 Infrastructure as a Service; 4.3.1 Reliability Metrics Identification
4.3.2 Quantification Formula4.4 Platform as a Service; 4.4.1 Reliability Metrics Identification; 4.4.2 Quantification Formula; 4.5 Software as a Service; 4.5.1 Reliability Metrics Identification; 4.5.2 Quantification Formula; 4.6 Summary; References; 5 Reliability Model; 5.1 Introduction; 5.2 Multi Criteria Decision Making; 5.2.1 Types of MCDM Methods; 5.3 Analytical Hierarchy Process; 5.3.1 Comparison Matrix; 5.3.2 Eigen Vector; 5.3.3 Consistency Ratio; 5.3.4 Sample Input for SaaS Product Reliability; 5.4 CORE Reliability Evaluation; 5.4.1 Layers of the Model; 5.5 Summary; References
6 Reliability Evaluation6.1 Introduction; 6.1.1 Assumed Customer Profile Details; 6.2 Reliability Metrics Preference Input; 6.3 Metrics Computation; 6.3.1 Expectation-Based Input; 6.3.2 Usage-Based Input; 6.3.3 Standards-Based Input; 6.4 Comparative Reliability Evaluation; 6.4.1 Relative Reliability Matrix; 6.4.2 Relative Reliability Vector; 6.5 Final Reliability Computation; 6.5.1 Single Product Reliability; 6.5.2 Reliability Based Product Ranking; 6.6 Summary; Reference; Annexure Sample Data for SaaS Reliability Calculations
1.3.4 Governance Perspective1.4 Limitations of Cloud Adoption; 1.5 Summary; References; 2 Cloud Reliability; 2.1 Introduction; 2.1.1 Mean Time Between Failure; 2.1.2 Mean Time to Repair; 2.1.3 Mean Time to Failure; 2.2 Software Reliability Requirements in Business; 2.2.1 Business Continuity; 2.2.2 Information Availability; 2.3 Traditional Software Reliability; 2.4 Reliability in Distributed Environments; 2.5 Defining Cloud Reliability; 2.5.1 Existing Cloud Reliability Models; 2.5.2 Types of Cloud Service Failures; 2.5.3 Reliability Perspective; 2.6 Summary; References; 3 Reliability Metrics
3.1 Introduction3.2 Reliability of Service-Oriented Architecture; 3.3 Reliability of Virtualized Environments; 3.4 Recommendations for Reliable Services; 3.4.1 ISO 9126; 3.4.2 NIST; 3.4.3 CSMIC; 3.5 Categories of Cloud Reliability Metrics; 3.5.1 Expectation Based Metrics; 3.5.2 Usage Based Metrics; 3.5.3 Standards-Based Metrics; 3.6 Summary; References; 4 Reliability Metrics Formulation; 4.1 Introduction; 4.2 Common Cloud Reliability Metrics; 4.2.1 Reliability Metrics Identification; 4.2.2 Quantification Formula; 4.3 Infrastructure as a Service; 4.3.1 Reliability Metrics Identification
4.3.2 Quantification Formula4.4 Platform as a Service; 4.4.1 Reliability Metrics Identification; 4.4.2 Quantification Formula; 4.5 Software as a Service; 4.5.1 Reliability Metrics Identification; 4.5.2 Quantification Formula; 4.6 Summary; References; 5 Reliability Model; 5.1 Introduction; 5.2 Multi Criteria Decision Making; 5.2.1 Types of MCDM Methods; 5.3 Analytical Hierarchy Process; 5.3.1 Comparison Matrix; 5.3.2 Eigen Vector; 5.3.3 Consistency Ratio; 5.3.4 Sample Input for SaaS Product Reliability; 5.4 CORE Reliability Evaluation; 5.4.1 Layers of the Model; 5.5 Summary; References
6 Reliability Evaluation6.1 Introduction; 6.1.1 Assumed Customer Profile Details; 6.2 Reliability Metrics Preference Input; 6.3 Metrics Computation; 6.3.1 Expectation-Based Input; 6.3.2 Usage-Based Input; 6.3.3 Standards-Based Input; 6.4 Comparative Reliability Evaluation; 6.4.1 Relative Reliability Matrix; 6.4.2 Relative Reliability Vector; 6.5 Final Reliability Computation; 6.5.1 Single Product Reliability; 6.5.2 Reliability Based Product Ranking; 6.6 Summary; Reference; Annexure Sample Data for SaaS Reliability Calculations