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Part I: Transformation communication - core concepts ; 1. Contradictions and dialectics as keys to conflict transformation / Linda L. Putnam and Samantha Rae Powers ; 2. Compassion and mindfulness in conflict transformation / Maria Blevins and Teresa Blevins
Part II. Narrative and conflict transformation ; 3. Transforming Indian dowry conflict: a Shero's narrative / Peter M. Kellett ; 4. Transformation of persecution in Holocaust survivor testimonies / Roy Schwartzman
Part III. Intersectionality and conflict transformation ; 5. Communication and conflict: an intersectional lens / Mary Adams Trujillo, Amanda Smith Byron, and Joy Meeker ; 6. My work ethic, my everything: a personal narrative of conflict transformation in service industry work / London Hill
Part IV. Restorative and reconciliation practices and engagements ; 7. A bona fide group perspective of restorative justice: implications for researchers and practitioners / Gregory D. Paul ; 8. Transforming marital conflict through restorative justice / Ian M. Borton
Part V. Organizing communication for transformative mediation ; 9. Disputant storytelling and conflict transformation in mediation / Brian L. Heisterkamp ; 10. Formulation sequences in mediation: one locus of conflict transformation / Phillip Glenn ; 11. Segmented silence in mediation: mitigating the effects of cognitive overload / Gwen A. Hullman
Part VI: Transforming communication patterns in personal relationships and families ; 12. Family communication environment and communication behavior in conflicts: reorts from parents and their young-adult children / Kimberly K. Harp and Lynne M. Webb ; 13. Emotional intelligence and conflict in romantic relationships among college students / Claire L. Morledge and Lynne M. Webb
Part VII: Working relationships and organizational engagements ; 14. Promoting ontological insecurity to transform the governance of science / Elizabeth A. Pitts and Jessica Katz Jameson ; 15. Emergent paradigms of organizational justice: legalistic, restorative, and retributive justice in the workplace / Gregory D. Paul and Linda L. Putnam ; 16. "Socializing" ideas: exploring the transformational impact of leadership and conflict practices / Sara E. Riforgiate ; 17. Gratitude communication as workplace conflict management: advancing a strategy and tactic for positive narrative expansion / Ross Brinkert
Part VIII: Teaching and learning transformation ; 18. Art as an aid to solidify students' understanding of how narrative theory helps uncover relational conflict dynamics / Starla Anderson ; 19. Conflict games: a framework and case study of sport for development and peace / Rachel Markowitz ; 20. Transforming conflict in the classroom: best practices for facilitating difficult dialogues and creating an inclusive communication climate / Tasha Souza, Nancy Vizenor, Diane Sherlip, and Lisa Raser.

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