Custodians of the internet : platforms, content moderation, and the hidden decisions that shape social media / Tarleton Gillespie.
2018
HM742 .G55 2018eb
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Details
Title
Custodians of the internet : platforms, content moderation, and the hidden decisions that shape social media / Tarleton Gillespie.
Author
Gillespie, Tarleton, author.
ISBN
9780300235029 (electronic book)
030023502X (electronic book)
9780300173130
030017313X
030023502X (electronic book)
9780300173130
030017313X
Published
New Haven, Connecticut : Yale University Press, [2018]
Copyright
©2018
Language
English
Description
1 online resource (288 pages) : illustrations
Call Number
HM742 .G55 2018eb
Dewey Decimal Classification
302.23/1
Summary
"Most users want their Twitter feed, Facebook page, and YouTube comments to be free of harassment and porn. Whether faced with 'fake news' or livestreamed violence, 'content moderators'--who censor or promote user-posted content--have never been more important. This is especially true when the tools that social media platforms use to curb trolling, ban hate speech, and censor pornography can also silence the speech you need to hear. [The author] provides an overview of current social media practices and explains the underlying rationales for how, when, and why these policies are enforced. In doing so, [the author] highlights that content moderation receives too little public scrutiny even as it is shapes social norms and creates consequences for public discourse, cultural production, and the fabric of society. Based on interviews with content moderators, creators, and consumers, this ... book is ... for anyone who's ever clicked 'like' or 'retweet.'"-- Dust jacket.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Digital File Characteristics
text file
Source of Description
Description based on print version record.
Available in Other Form
Custodians of the internet.
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Online Access
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Table of Contents
All platforms moderate
The myth of the neutral platform
Community guidelines, or the sound of no
Three impactful solutions to the problem of scale
The human labor of moderation
Facebook, breastfeeding, and living in suspension
To remove or to filter
What platforms are, and what they should be.
The myth of the neutral platform
Community guidelines, or the sound of no
Three impactful solutions to the problem of scale
The human labor of moderation
Facebook, breastfeeding, and living in suspension
To remove or to filter
What platforms are, and what they should be.