@article{859649,
      recid = {859649},
      author = {Treasure, Julian,},
      title = {How to be heard : secrets for powerful speaking and  listening /},
      pages = {11 audio discs (12 1/2 hr.) :},
      note = {Includes companion PDF.},
      abstract = {Renowned five-time TED Talk speaker and author Julian  Treasure reveals how to speak so that people listen--and  how to listen so that people feel heard.},
      url = {http://library.usi.edu/record/859649},
}