TY - SOUND N2 - Renowned five-time TED Talk speaker and author Julian Treasure reveals how to speak so that people listen--and how to listen so that people feel heard. AB - Renowned five-time TED Talk speaker and author Julian Treasure reveals how to speak so that people listen--and how to listen so that people feel heard. T1 - How to be heard :secrets for powerful speaking and listening / AU - Treasure, Julian, ET - Unabridged. CN - PN4129.15 CN - PN4129.15 N1 - Includes companion PDF. N1 - Compact discs. ID - 859649 KW - Business communication. KW - Business presentations. KW - Meetings. SN - 9781538535028 SN - 1538535025 SN - 9781538535035 SN - 1538535033 TI - How to be heard :secrets for powerful speaking and listening / ER -