000862049 000__ 02430cam\a2200457Ma\4500 000862049 001__ 862049 000862049 005__ 20230306145624.0 000862049 006__ m\\\\\o\\d\\\\\\\\ 000862049 007__ cr\un\nnnunnun 000862049 008__ 181229s2019\\\\sz\\\\\\ob\\\\000\0\eng\d 000862049 019__ $$a1080349812 000862049 020__ $$a9783030040093$$q(electronic book) 000862049 020__ $$a3030040097$$q(electronic book) 000862049 020__ $$z9783030040086 000862049 020__ $$z3030040089 000862049 035__ $$aSP(OCoLC)on1080433021 000862049 035__ $$aSP(OCoLC)1080433021$$z(OCoLC)1080349812 000862049 040__ $$aEBLCP$$beng$$cEBLCP$$dGW5XE$$dYDXIT$$dOCLCF$$dUKMGB$$dYDX 000862049 049__ $$aISEA 000862049 050_4 $$aTS177$$b.T35 2019 000862049 08204 $$a658.2$$223 000862049 1001_ $$aTalamo, Cinzia. 000862049 24510 $$aInvitations to tender for facility management services :$$bprocess mapping, service specifications and innovative scenarios /$$cCinzia Talamo, Nazly Atta. 000862049 260__ $$aCham :$$bSpringer,$$cc2019. 000862049 300__ $$a1 online resource (266 pages). 000862049 336__ $$atext$$btxt$$2rdacontent 000862049 337__ $$acomputer$$bc$$2rdamedia 000862049 338__ $$aonline resource$$bcr$$2rdacarrier 000862049 4901_ $$aSpringer Tracts in Civil Engineering 000862049 504__ $$aReferencesStandards and Laws; 5 FM Service Monitoring and Control; Abstract; 5.1 Procedures for Service Monitoring and Control; 5.2 SLA and KPI System; 5.3 Reporting; 5.4 Penalty and Incentive Systems; References; Standard and Laws; Website; 6 FM Service Quality and Requirements; Abstract; 6.1 Requirements for Service Providers; 6.2 Quality Policies; 6.3 Risk Management; 6.4 Information and Training; References; Standard and Laws; Websites; 7 Analytical Framework for ITTs; Abstract; 7.1 "Ex Ante" and "Ex Post" Activities in the Preparation of ITTs; 7.2 Reading Keys for ITTs 000862049 504__ $$aIncludes bibliographical references. 000862049 506__ $$aAccess limited to authorized users. 000862049 588__ $$aDescription based on online resource; title from digital title page (viewed on January 31, 2019). 000862049 650_0 $$aFacility management$$xAutomation. 000862049 7001_ $$aAtta, Nazly. 000862049 77608 $$iPrint version:$$aTalamo, Cinzia$$tInvitations to Tender for Facility Management Services : Process Mapping, Service Specifications and Innovative Scenarios$$dCham : Springer,c2018$$z9783030040086 000862049 830_0 $$aSpringer tracts in civil engineering. 000862049 852__ $$bebk 000862049 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-030-04009-3$$zOnline Access$$91397441.1 000862049 909CO $$ooai:library.usi.edu:862049$$pGLOBAL_SET 000862049 980__ $$aEBOOK 000862049 980__ $$aBIB 000862049 982__ $$aEbook 000862049 983__ $$aOnline 000862049 994__ $$a92$$bISE