@article{867256,
      author = {Beyer, Betsy, and Jones, Chris and Petoff, Jennifer, and  Murphy, Niall Richard,},
      url = {http://library.usi.edu/record/867256},
      title = {Site reliability engineering : How Google runs production  systems /},
      recid = {867256},
      pages = {1 online resource (xxiv, 524 pages) :},
}