@article{867257,
      author = {Beyer, Betsy, and Murphy, Niall Richard, and Rensin, David  K., and Kawahara, Kent, and Thorne, Stephen},
      url = {http://library.usi.edu/record/867257},
      title = {The site reliability workbook : practical ways to  implement SRE /},
      recid = {867257},
      pages = {1 online resource (xxx, 474 pages) :},
}