e-Services : toward a new model of (inter)active community / Alfredo M. Ronchi.
Ronchi, Alfredo M., author.
2019
TK5105.875.I57 R66 2019
Available Online

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Title e-Services : toward a new model of (inter)active community / Alfredo M. Ronchi.
Author Ronchi, Alfredo M., author.
ISBN 9783030018429 (electronic book)
3030018423 (electronic book)
9783030018412
DOI https://doi.org/10.1007/978-3-030-01842-9
Published Cham, Switzerland : Springer, [2019]
Language English
Description 1 online resource
Item Number 10.1007/978-3-030-01842-9 doi
Call Number TK5105.875.I57 R66 2019
Dewey Decimal Classification 004.67/8
Summary This book explores various e-Services related to health, learning, culture, media and the news, and the influences the Web and related technologies have had and continue to have in each of these areas, both on service providers and service users. It provides insights into the main technological and human issues regarding healthcare, aging population, recent challenges in the educational environment, the impact of digital technologies on culture and heritage, cultural diversity, freedom of expression, intellectual property, fake news and, last but not least, public opinion manipulation and ethical issues. Its main aim is to bridge the gap between technological solutions, their successful implementation, and the fruitful utilization of the main set of e-Services mostly delivered by private or public companies. Today, various parameters actively influence e-Services' success or failure: cultural aspects, organisational and privacy issues, bureaucracy and workflows, infrastructure and technology in general, user habits, literacy, capacity or merely interaction design. This includes having a significant population of citizens who are willing and able to adopt and use online services; as well as developing the managerial and technical capability to implement applications that meet citizens' needs. This book helps readers understand the mutual dependencies involved; further, a selection of success stories and failures, duly commented on, enables readers to identify the right approach to innovation in areas that offer the opportunity to reach a wide audience with minimal effort. With its balanced humanistic and technological approach, the book mainly targets public authorities, decision-makers, stakeholders, solution developers, and graduate students. -- Provided by publisher.
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Digital File Characteristics text file PDF
Source of Description Description based on online resource; title from digital title page (viewed on May 13, 2019).
Available in Other Form E-Services : Toward a New Model of (Inter)active Community
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Record Appears in Online Resources > Ebooks
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E-Health : background, today's implementation and future trends
e-Learning : how teaching and training methods changed in the last 20 years
e-Culture : on culture in the digital age
e-Journalism and media.

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