TY  - GEN
T1  - The Nordstrom way to customer experience excellence :creating a values-driven service culture /
AU  - Spector, Robert,
AU  - Reeves, Breanne O.,
ET  - Third edition.
CN  - HF5415.5
N1  - Includes index.
ID  - 889741
KW  - Customer services
KW  - Department stores
SN  - 9781119375371
SN  - 9781119375388
TI  - The Nordstrom way to customer experience excellence :creating a values-driven service culture /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=5015547
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=5015547
ER  -