The instruction myth : why higher education is hard to change, and how to change it / John Tagg.

Where are we and how did we get here?
The chronic crisis
How did it get this way?
Why is change so hard?
The status quo bias
How the status quo bias defends itself in organizations
The design of colleges and the myths of quality
Framing the faculty role : graduate school, departments, and the price of change
The myth of unity and the paradox of effort
Faculty expertise and the myth of teacher professionalism
Trial run : changing the college, the case of the degree qualifications profile
Learning to change, changing to learn
Seeds of change
How do people learn to change?
Diffusing innovation by making peer groups
Promoting innovation through scholarly teaching
Information flow and feedback : the teaching inventory and portfolio
Information flow and feedback : the outcomes transcript and portfolio
Changing the faculty endowment
Creating a market for education
Levers for change : a new accountability.