000890054 000__ 02274cam\a2200313\a\4500
000890054 001__ 890054
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000890054 008__ 000710s2001\\\\maua\\\\\b\\\\001\0\eng\\
000890054 010__ $$a   00106398 
000890054 020__ $$a9780312248246$$q(hardcover)
000890054 020__ $$a0312248245$$q(hardcover)
000890054 035__ $$a(OCoLC)ocm45837196
000890054 035__ $$a890054
000890054 040__ $$aDLC$$beng$$cDLC$$dBAKER$$dBTCTA$$dYDXCP$$dBCW$$dOCLCF$$dOCLCO$$dOCLCQ$$dI8M$$dOCLCQ$$dISE
000890054 049__ $$aISEA
000890054 05000 $$aHD30.3$$b.D48 2001
000890054 08200 $$a658.4/5$$221
000890054 1001_ $$aDeWine, Sue,$$d1944-
000890054 24514 $$aThe consultant's craft :$$bimproving organizational communication /$$cSue DeWine.
000890054 250__ $$a2nd ed.
000890054 260__ $$aBoston :$$bBedford/St. Martin's,$$c©2001.
000890054 300__ $$axxxi, 496 pages :$$billustrations ;$$c25 cm
000890054 336__ $$atext$$btxt$$2rdacontent
000890054 337__ $$aunmediated$$bn$$2rdamedia
000890054 338__ $$avolume$$bnc$$2rdacarrier
000890054 504__ $$aIncludes bibliographical references (pages 459-475) and indexes.
000890054 5050_ $$apt. I. Craft of consulting -- Defining training and consulting -- Stages of the consultation process and developing initial credibility -- pt. II. Conducting needs assessments -- How do we know what we have when we have it -- pt. III. Training and consulting strategies and techniques -- Technology and training and consulting -- Designing consulting interventions -- pt. IV. Correcting communication failures -- Isn't anyone listening: Using active listening techniques -- Why are meetings so boring and unproductive: managing meetings -- When your client asks: how can I face this audience -- Can this group work as a team: team-building techniques -- How do you tell clients what kind of job they are doing: using descriptive feedback -- How do I cope with difficult people: Dealing with people and conflict -- How can people get organized when the rules keep changing: understanding change processes -- Globalization and international consulting / Mary M. Eicholtz -- Evaluating the impact of training -- Strategies for evaluating a consultation -- Helping clients manage personal and professional relationships at work -- The business of consulting: Entrepreneurship, marketing, ethics, and career development.
000890054 650_0 $$aCommunication in organizations.
000890054 650_0 $$aBusiness consultants$$xTraining of.
000890054 85200 $$bgen$$hHD30.3$$i.D48$$i2001
000890054 909CO $$ooai:library.usi.edu:890054$$pGLOBAL_SET
000890054 980__ $$aBIB
000890054 980__ $$aBOOK