Intro; Acknowledgements; Contents; Notes on Contributors; List of Figures; List of Tables; Part I Introduction; 1 Occupational Psychology and the Fire Service: An Introduction; History of the Fire Service; Our Approach; Chapter Overview; Part II Emotion; 2 Emotions in the Fire Service: Decision-Making, Risk, and Coping; Introduction; Decision-Making; Risk; Coping; The Current Study; Method; Findings; Distress and Trauma; PTSD; Emotional Rewards; Ability Emotional Intelligence and Affect-Related Personality; Coping and Emotion Regulation; Humour; Training and Interventions

It's Not Just FirefightersWider Context; Wider Conclusions; Job Analysis; Incorporating Emotions; Concluding Thoughts; References; 3 When the Going Gets Tough: Adult Resilience Within an Occupational Setting; Resilience as a Concept; Resilience as a Trait or a Process?; The Adult Resilience Definition; Methodology/Research; Thematic Analysis; Key Findings; Wider Considerations; References; 4 Taking an Intervention Approach to Assess Job Redesign in the UK Fire and Rescue Service: The Impact of Alternative Crewing Methods; Introduction; Alternative Crewing Arrangements (ACA) as an Intervention

Theoretical FrameworkConsequences of Working Practices in the UK FRS; The Research; Methods; Findings; Understanding Work Conditions and Well-Being; Understanding Work Conditions and Operational Effectiveness; The Relationship Between Work-Related Well-Being and Operational Effectiveness in FRS; Wider Considerations; Job Redesign, Work Conditions, and Well-Being; Application of ACA Within the FRS; References; Part III Risk and Safety; 5 Can More Be Done to Reduce Firefighter Injury?; Setting the Scene-Modernisation; Setting the Scene-Budgets; Setting the Scene-Risk Aversion

'Operational Injuries'-The Framing EffectJudgement and Decision-Making; Firefighters-The Last Line of Defence; Methodology; Analysis; Wider Considerations; References; 6 The Utility of Perceived Community Efficacy in Emergency Preparedness; Background; Community Efficacy; Key Sources of Information; The Research; Methods; Qualitative Study-Residents' Perceptions; Pilot Study; Main Study; Qualitative Findings; Quantitative Study; Development of an a Priori Model; Constructing the Item Pool; Testing the Scale-Exploratory and Confirmatory Phases; Participant Data Analysis

Results of Exploratory and Confirmatory PhasesExploratory Factor Analyses; Reliability of the a Priori and Two-Factor Scales; HRA Results; Confirmatory Factor Analysis; Key Conclusions; Discussion; Wider Considerations; References; 7 Acknowledging Diversity in Responses to Fires; Introduction; Challenging Times for the Fire and Rescue Service; Risk and Prevention; Response to Incidents; Wider Considerations; References; Part IV Decision-Making; 8 Decision-Making: Inside the Mind of the Incident Commander; Background; Applications of Classical Theory; Calls for Applied Decision-Making Research