TY - GEN T1 - Designing experiences / AU - Rossman, J. Robert AU - Duerden, Mathew D., CN - HF5415.5 ID - 891215 KW - Customer relations. KW - Customer services. KW - Experience. KW - Target marketing. SN - 9780231549516 SN - 0231549512 TI - Designing experiences / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=5613936 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=5613936 ER -