Chapter 1. Introduction Bridgett A. King, Kathleen Hale, Mitchell Brown Section One: Reflections on History and Links to Reform Chapter 2. Implementing a Federal Court Order in Alabama Robert Montjoy Chapter. 3. Reflections on the Creation and Implementation of Voting System Guidelines Donetta Davidson and Tom Wilkey Chapter 4. Improving Voting for Overseas Citizens, Military Personnel and their Dependents Kamanzi Kalisa Chapter 5. Assisting Voters, Language Access, and the Role of Election Administrators Jill LaVine and Alice Jarboe Chapter 6. Accessibility Issues for Poll Sites and Voters Bruce Adelson Chapter 7. Protecting Election Infrastructure: A View from the Federal Level Matt Masterson Chapter 8. Diversity in Election Administration: Understanding and Serving Your Voters Lauri Ealom Chapter 9. Changing Demographics in Election Administration Shauna Dozier Chapter 10. What is the role of the vendor in modern elections? Mindy Perkins Chapter 11. The Cost of Convenience Lori Edwards Chapter 12. Ghana's 2012 General Election: Free, Fair, and Flawed? Kelly Ann Krawczyk Section Two: Professionalizing the Field and Building Capacity Chapter 13. Creating Professionalism in the Field Ernest Hawkins Chapter 14. State Support for Local Election Offices Lori Augino Chapter 15. State Considerations in Understanding the Costs of Elections Virginia Vander Roest Chapter 16. Professional Development and Election Administration Advocacy Lindsey Forson Chapter 17. How an Election Administration Student Evolved into an Election Professional Blake Evans Chapter 18. Observations and Lessons from Election Administration in Nigeria Tyler St. Clair and Shaniqua Williams Chapter 19. The Role of Professional Associations in Supporting Election Administration Tim Mattice Chapter 20. The Road to Election Administration Professionalization
Follow the Bottom Line Doug Chapin Section Three: Tools for the Field Chapter 21. A Voter-Centered, Voter First Approach to Elections Amber McReynolds Chapter 22. Implementing Wait Time Innovation in Election Administration: The Case of the EVWait Times App Tim Tsujii Chapter 23. Election Security and Large Counties Noah Praetz Chapter 24. Technology Procurement in Election Systems David A. Bennett Chapter 25. Using GIS to Improve Accuracy and Efficiency in Election Administration Kim Brace Chapter 26. Common Physical Barriers That Limit Access for Voters with Disabilities and Options to Solve Them Jim Terry, Kaylan Dunlap, Steve Flickinger, and Dan Woosley Chapter 27. Communication and Etiquette Considerations When Working With Voters Who Have Disabilities Jim Terry, Kaylan Dunlap, Steve Flickinger, and Dan Woosley Chapter 28. Operational Solutions That Help Voting Work For Everyone Jim Terry, Kaylan Dunlap, Steve Flickinger, and Dan Woosley Chapter 29. The Value of the Election Administration and Voting Survey Sean Greene Chapter 30. Local Engagement with the Election Administration and Voting Survey (EAVS) Susan Gill Chapter 31. Innovation in Synthesizing Big Data: the Electronic Registration Information Center (ERIC) David Becker.