@article{904626,
      author = {Phillips, Jack J., and Connell, Adele O.},
      url = {http://library.usi.edu/record/904626},
      title = {Managing employee retention: a strategic accountability  approach /},
      publisher = {Butterworth-Heinemann ;},
      recid = {904626},
      pages = {xviii, 355 p. :},
      address = {Amsterdam ;},
      year = {2003},
}