TY - GEN T1 - Transforming health care:Virginia Mason Medical Center's pursuit of the perfect patient experience / DA - 2011. CY - Boca Raton : AU - Kenney, Charles. CN - RA971 PB - CRC Press, PP - Boca Raton : PY - 2011. ID - 905810 KW - Health services administration KW - Health facilities KW - Medical care TI - Transforming health care:Virginia Mason Medical Center's pursuit of the perfect patient experience / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=665590 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=665590 ER -