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Table of Contents
1. Introduction : prison officers at their best
2. Who is the prison officer?
3. Understanding prison officers and their role
4. The complexities of the role
5. Staff-prisoner relationships : the heart of prison work
6. The centrality of discretion in the work of prison officers
7. Prison officer culture and unionisation
8. The prison officer in a modern bureaucracy
9. Conclusions.
2. Who is the prison officer?
3. Understanding prison officers and their role
4. The complexities of the role
5. Staff-prisoner relationships : the heart of prison work
6. The centrality of discretion in the work of prison officers
7. Prison officer culture and unionisation
8. The prison officer in a modern bureaucracy
9. Conclusions.