@article{906902,
      author = {Cudney, Elizabeth A. and Furterer, Sandra L.},
      url = {http://library.usi.edu/record/906902},
      title = {Design for Six Sigma in product and service in  development: applications and case studies /},
      publisher = {CRC Press,},
      recid = {906902},
      pages = {xv, 420 p.},
      address = {Boca Raton, FL :},
      year = {2012},
}