@article{906987,
      recid = {906987},
      author = {George, Amiso M. and Pratt, Cornelius B.},
      title = {Case studies in crisis communication: international  perspectives on hits and misses /},
      publisher = {Routledge,},
      address = {New York ;},
      pages = {xxix, 554 p.},
      year = {2012},
      url = {http://library.usi.edu/record/906987},
}