@article{908409,
      author = {Blank, Ronald.},
      url = {http://library.usi.edu/record/908409},
      title = {Cross-functional productivity improvement/},
      publisher = {CRC Press,},
      recid = {908409},
      pages = {xvii, 147 p.},
      address = {Boca Raton, FL :},
      year = {2012},
}