TY - GEN AU - Kureemun, Baboo, AU - Fantina, Robert, CN - HF5415.157 ID - 911429 KW - Quality of products KW - Consumers LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1446753 SN - 9781439891230 T1 - Your customers' perception of quality :what it means to your bottom line and how to control it / TI - Your customers' perception of quality :what it means to your bottom line and how to control it / UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=1446753 ER -