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Media trust in a digital world : communication at crossroads / Thomas Osburg, Stephanie Heinecke, editors.

9783030307745 (electronic book)
3030307743 (electronic book)

Cham : Springer, ©2019.

English

1 online resource (xiv, 262 pages).

10.1007/978-3-030-30 doi

P96.P83

302.231

This book examines the shifting role of media trust in a digital world, and critically analyzes how news and stories are created, distributed and consumed. Emphasis is placed on the current challenges and possible solutions to regain trust and restore credibility. The book reveals the role of trust in communication, in society and in media, and subsequently addresses media at the crossroads, as evinced by phenomena like gatekeepers, echo chambers and fake news. The following chapters explore truth and trust in journalism, the role of algorithms and robots in media, and the relation between social media and individual trust. The book then presents case studies highlighting how media creates trust in the contexts of: brands and businesses, politics and non-governmental organizations, science and education. In closing, it discusses the road ahead, with a focus on users, writers, platforms and communication in general, and on media competency, skills and education in particular.

Includes bibliographical references.

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Online resource; title from PDF title page (SpringerLink, viewed December 2, 2019).

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