@article{917846,
      author = {Strentz, Thomas.},
      url = {http://library.usi.edu/record/917846},
      title = {Psychological aspects of crisis negotiation [electronic  resource] /},
      publisher = {Taylor & Francis,},
      recid = {917846},
      pages = {xiii, 272 p. :},
      address = {Boca Raton, FL :},
      year = {2006},
}