000921580 000__ 02797cam\a2200385\i\4500 000921580 001__ 921580 000921580 005__ 20210515190029.0 000921580 008__ 170922t20182018ilua\\\\\b\\\\001\0\eng\c 000921580 010__ $$a 2017052410 000921580 019__ $$a1022979868$$a1031985768 000921580 020__ $$a9780838916261$$q(paperback) 000921580 020__ $$a0838916260$$q(paperback) 000921580 035__ $$a(OCoLC)on1004542192 000921580 035__ $$a921580 000921580 040__ $$aYDX$$beng$$erda$$cYDX$$dJBU$$dBNG$$dJRZ$$dMNE$$dORX$$dCLE$$dMEU$$dIQU$$dOCLCF$$dKSU$$dCOU$$dSDS$$dOCLCO$$dT3B$$dFWR$$dOCLCO$$dGZN$$dNDD$$dOCLCO$$dOCLCQ$$dMCT$$dOCLCO$$dCOD$$dVP@$$dOCLCO$$dWIH$$dOCLCO$$dB#M$$dOCLCO$$dICN$$dOCLCO$$dGILDS$$dOCLCO$$dCOO$$dOCLCO$$dSPI$$dOCLCO$$dCREBL$$dOCLCO$$dRIU$$dOCLCO$$dS#L$$dOCLCO$$dUBC$$dOCLCO$$dCPS$$dPLS$$dOCLCQ$$dTXB$$dH4N$$dDKU$$dOCLCO$$dTWJ$$dOCLCO$$dAU@$$dUMC$$dOCLCO$$dOCLCQ$$dOCLCO$$dOCLCQ$$dOCLCO$$dIBE$$dOCLCO$$dOCLCQ$$dOCLCO$$dTXHLC$$dUPM$$dCNO$$dOCLCO$$dUKMGB$$dOCL$$dOCLCO$$dTCJ$$dLKC$$dOCLCQ$$dCG4$$dOCLCO$$dMOL$$dOCLCO$$dDYJ$$dOCLCO$$dOCLCQ$$dBYV$$dOCLCO$$dP9F$$dOCLCO$$dOCL$$dOCLCQ$$dOCLCA$$dOCLCQ$$dLANGC$$dOCLCO$$dCHVBK$$dOCLCO 000921580 042__ $$apcc 000921580 043__ $$an-us--- 000921580 049__ $$aISEA 000921580 050_4 $$aZ711.92.H66$$bD69 2018 000921580 0820_ $$a025.5086942$$223 000921580 1001_ $$aDowd, Ryan,$$eauthor. 000921580 24514 $$aThe librarian's guide to homelessness :$$ban empathy-driven approach to solving problems, preventing conflict, and serving everyone /$$cRyan Dowd. 000921580 264_1 $$aChicago :$$bALA Editions,$$c2018. 000921580 300__ $$axv, 248 pages :$$billustrations ;$$c26 cm 000921580 336__ $$atext$$btxt$$2rdacontent 000921580 337__ $$aunmediated$$bn$$2rdamedia 000921580 338__ $$avolume$$bnc$$2rdacarrier 000921580 504__ $$aIncludes bibliographical references and index. 000921580 5050_ $$aPart 1. Homelessness and empathy. -- Top ten homeless myths -- Homeless people are (not) just like you -- Empathy : the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. -- Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. -- Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. -- Advice for managers and leaders -- How best to help homeless patrons -- Conclusion : The end of homelessness. 000921580 520__ $$a"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"--$$cProvided by publisher. 000921580 650_0 $$aLibraries and the homeless$$zUnited States. 000921580 650_0 $$aLibraries and community. 000921580 650_0 $$aHomelessness$$zUnited States. 000921580 650_0 $$aPublic services (Libraries) 000921580 650_0 $$aHomeless persons$$xServices for. 000921580 85200 $$bgen$$hZ711.92.H66$$iD69$$i2018 000921580 909CO $$ooai:library.usi.edu:921580$$pGLOBAL_SET 000921580 980__ $$aBIB 000921580 980__ $$aBOOK