@article{921625,
      recid = {921625},
      author = {Adlard, Chris, and Bausor, Daniel,},
      title = {The customer catalyst : how to drive sustainable business  growth in the customer economy /},
      pages = {1 online resource (lviii, 342 pages) :},
      note = {Includes index.},
      url = {http://library.usi.edu/record/921625},
}