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000923611 020__ $$a9783030309671$$q(electronic book)
000923611 020__ $$a3030309673$$q(electronic book)
000923611 0247_ $$a10.1007/978-3-030-30$$2doi
000923611 035__ $$aSP(OCoLC)on1129165637
000923611 035__ $$aSP(OCoLC)1129165637
000923611 040__ $$aLQU$$beng$$cLQU$$dGW5XE$$dOCLCF
000923611 049__ $$aISEA
000923611 050_4 $$aHD9980.5
000923611 08204 $$a658.40301$$223
000923611 1112_ $$aINFORMS International Conference on Service Science$$d(2019 :$$cNanjing Shi, China),$$jcreator.
000923611 24510 $$aSmart service systems, operations management, and analytics :$$bproceedings of the 2019 INFORMS International Conference on Service Science /$$cedited by Hui Yang, Robin Qiu, Weiwei Chen.
000923611 264_1 $$aCham, Switzerland :$$bSpringer,$$c[2020]
000923611 300__ $$a1 online resource (viii, 403 pages) :$$billustrations.
000923611 336__ $$atext$$btxt$$2rdacontent
000923611 337__ $$acomputer$$bc$$2rdamedia
000923611 338__ $$aonline resource$$bcr$$2rdacarrier
000923611 4901_ $$aSpringer proceedings in business and economics,$$x2198-7254
000923611 504__ $$aIncludes bibliographical references and index.
000923611 5050_ $$aChapter 1. Cleaning and Processing on the Electric Vehicle Telematics Data -- Chapter 2. Performance Analysis of a Security-Check System with Four Types of Inspection Channels for High-Speed Rail Stations in China -- Chapter 3. LSTM-Based Neural Network Model for Semantic Search -- Chapter 4. Research on the Evaluation of Electric Power Companies Safety Capabilities based on Grey Fixed Weight Clustering -- Chapter 5. Analysis of crude oil price fluctuation and transition characteristics at different time scales based on complex networks -- Chapter 6. Understanding of Servicification Trends in China through Analysis of Inter-Industry Network Structure -- Chapter 7. Machine Learning Methods for Revenue Prediction in Google Merchandise Store -- Chapter 8. Predicting Metropolitan Crime Rates Using Machine Learning Techniques -- Chapter 9. Optimizing Ensemble Weights for Machine Learning Models: A Case Study for Housing Price Prediction -- Chapter 10. How do pricing power and service strategy affect the decisions of a dual-channel supply chain?- 11. Designing Value Co-creation for a Free-Floating E-Bike Sharing System -- Chapter 12. Research on Electricity Falling Accident Based on Improved Bode Accident Causation Model -- Chapter 13. Crop Yield Prediction Using Deep Neural Networks -- Chapter 14. Cloud-based Life Sciences Manufacturing System: Integrated Experiment Management and Data Analysis via Amazon Web Services -- Chapter 15. Matching Anonymized Individuals with Errors for Service Systems -- Chapter 16. Developing a Production Structure Model using Service-Dominant Logic -- A hypergraph-based Modeling Approach -- Chapter 17. Airworthiness Evaluation Model Based on Fuzzy Neural Network -- Chapter 18. Two-Level Trip Selection and Price Incentive Scheduling in Electric Vehicle Sharing System -- Chapter 19. Research on the Method of Identifying Opinion Leaders Based on Online Word-of-Mouth -- Chapter 20. People Analytics in Practice: Connecting Employee, Customer and Operational Data to Create Evidence-Based Decision Making -- Chapter 21. Multiple-Disease Risk Predictive Modeling based on Directed Disease Networks -- Chapter 22. Service Performance Tests on the Mobile Edge Computing Platform: Challenges and Opportunities -- Chapter 23. Study on an Argumentation-Based Negotiation in Human-Computer Negotiation Service -- Chapter 24. On the Uncertain Accuracy of Seller-Provided Information in the Presence of Online Reviews -- Chapter 25. Route planning for vehicles with UAVs based on set covering -- Chapter 26. Frequency-based Contour Selection of Grey Wave Forecasting Model and its Application in Shanghai Stock Market -- Chapter 27. Research on Information Dissemination Model in WeChat-based Brand Community -- Chapter 28. Structure Evolvement and Equilibrium Analysis of International Credit Rating Market -- Chapter 29. Teaching a Man to Fish: Teaching Cases of Business Analytics -- Chapter 30. The study of fresh products suppliers comprehensive evaluation based on Balanced Scorecard -- Chapter 31. Maintenance Architecture Optimization of A Distributed CubeSat Network Based on Parametric Model -- Chapter 32. Study on the Control Measures of MDRO Transmission in ICU Based on Markov Process -- Chapter 33. What makes a helpful online review for healthcare services? An empirical analysis of Haodaifu website -- Chapter 34. Analyzing WeChat Diffusion Cascade: Pattern Discovery and Prediction -- Chapter 35. Study on the Relationship between the Logistics Industry and Macroeconomic Factors in China Based on the Grey Incidence.
000923611 506__ $$aAccess limited to authorized users.
000923611 520__ $$aThis volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems. The papers included in this volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users' both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume present methods to approach such technical challenges in service science and are based on top papers from the 2019 INFORMS International Conference on Service Science.
000923611 588__ $$aOnline resource; title from PDF title page (SpringerLink, viewed December 4, 2019).
000923611 650_0 $$aService industries$$xTechnological innovations$$vCongresses.
000923611 650_0 $$aOperations research$$vCongresses.
000923611 650_0 $$aService industries$$xManagement$$vCongresses.
000923611 7001_ $$aYang, Hui,$$eeditor.
000923611 7001_ $$aQiu, Robin G.,$$eeditor.
000923611 7001_ $$aChen, Weiwei,$$eeditor.
000923611 830_0 $$aSpringer proceedings in business and economics.
000923611 852__ $$bebk
000923611 85640 $$3SpringerLink$$uhttps://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-030-30967-1$$zOnline Access$$91397441.1
000923611 909CO $$ooai:library.usi.edu:923611$$pGLOBAL_SET
000923611 980__ $$aEBOOK
000923611 980__ $$aBIB
000923611 982__ $$aEbook
000923611 983__ $$aOnline
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