TY  - GEN
N2  - This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions. The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education.
AB  - This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions. The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education.
T1  - Chatbot research and design :Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers /
AU  - Følstad, Ashbjørn.
AU  - Araujo, Theo.
AU  - Papadopoulos, Symeon.
AU  - Law, Lai-Chong.
AU  - Granmo, Ole-Christoffer.
AU  - Luger, Ewa.
AU  - Brandtzaeg, Petter Bae.
VL  - 11970
CN  - TK5105.875.I57
N1  - Includes author index.
ID  - 924462
KW  - Internet
SN  - 9783030395407
SN  - 3030395405
TI  - Chatbot research and design :Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19-20, 2019, Revised Selected Papers /
LK  - https://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-030-39540-7
UR  - https://univsouthin.idm.oclc.org/login?url=http://link.springer.com/10.1007/978-3-030-39540-7
ER  -